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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very spacious room and the choice for breakfast was extremely good . The young man operating the service was efficient and friendly and would like to pass on our sincere Thanks . We initially had a problem with our room but Bode the guest service manager on the desk went over and above to make sure it was rectified . I hope the hotel chain recognises these individuals as dedicated staff are very hard to come by . Would certainly recommend.
Negative section of review
Nothing
Positive section of review
My stay was brilliant. Caroline & Adrian were very friendly, helpful & very knowledgeable about the area. It is perfectly placed for getting around.i am so happy I found them as I will definitely stay there whenever I get the chance to go down to Poole.
Negative section of review
Nothing at all.
Positive section of review
The venue is amazing, nicely decorated. The breakfast was cooked perfectly, with a variety of choices for everyone. The personnel is friendly and here to help. I would definitely recommend this place!
Positive section of review
Loved it, lovely hotel, comfortable and clean rooms, in the city centre and great value for money, will be back. 👍
Negative section of review
Nothing
Positive section of review
Proximity to the zoo and other family attractions. The host was very helpful and easy to get hold of.
Negative section of review
The property is in need of renovation.
Saffron Walden, United Kingdom
Positive section of review
The welcome was friendly, the hotel was central to the town and it had loads of character.
Negative section of review
I paid extra for a larger room but to access it I had to walk outside and up a spiral staircase, this would have been a challenge for an older person. My room was cold (the heating wasn’t working) and the toilet facilities were odd - the bath was in the bedroom and the toilet was in the corner behind some frosted glass, there wasn’t a lot of privacy.
Positive section of review
The location was brilliant, nice spacious flat with a dish washer.
Negative section of review
The stairs but it worked out ok.
Positive section of review
The location, cleanliness, food and the shower was amazing.
Negative section of review
Nothing, the hotel was great and I would stay there again.
Positive section of review
Close to town centre Wi fi worked well
Negative section of review
Slippery shower access is a bit dangerous .Even with blinds and curtains closed the bedroom was very bright early in the morning. Towels were a bit small and there were no hand towels.
Positive section of review
Location was ideal.
Negative section of review
Didn't expect much for £27 but the room hadn't been cleaned after previous guests. Bed dirty, coffee mugs still with coffee in. Unable to use other bed due to mould on the roof. Had to find alternative accommodation, Ibis Budget in Salford Quays is 2 miles away, slightly more expensive but 100000x better!